BestMark
Customer experience intelligence.
About BestMark
BestMark is one of the nation's oldest and most respected mystery shopping and auditing companies. Founded in 1986, it contracts with thousands of independent field representatives to evaluate customer service at automotive dealerships, restaurants, retail stores, and hotels. Assignments range from simple retail purchases to complex automotive service appointments.
Shoppers are paid a flat fee for the assignment and are typically reimbursed for any required purchases. BestMark is known for having rigorous quality standards but also for offering reliable support and consistent payments to its contractors. It is a legitimate gig for detail-oriented individuals looking to earn extra money and free services.
Frequently Asked Questions
1. How do I join?
You must complete an online application and provide demographic details to be matched with shops.
2. How much does it pay?
Pay varies widely; a simple retail audit might pay $10-$20, while an automotive service shop covers the cost of the service plus a fee.
3. How do I get paid?
BestMark pays twice a month via PayPal, direct deposit, or gift card.
4. Is experience required?
No prior experience is required, but you must be able to follow detailed instructions and write clear reports.
5. Is it a scam?
No, BestMark is a founding member of the MSPA (Mystery Shopping Professionals Association) and is fully legitimate.
