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Chewy

Where pet lovers shop.

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2011
Founded
E-commerce
Sector

About Chewy

Chewy is a leading online retailer of pet food and supplies. They are famous for their exceptional customer service, often sending handwritten cards or flowers to customers who lose a pet.

Frequently Asked Questions

1. Does Chewy have a subscription?

Yes. 'Autoship' allows you to schedule recurring deliveries of pet food. You save 35% on your first Autoship order and 5% on recurring ones.

2. Can I return items?

Yes. Chewy has a 365-day return policy. Often, if you donate the unwanted food to a shelter, they will refund you without asking for it back.

3. Does Chewy have a pharmacy?

Yes. Chewy Pharmacy allows you to order prescription pet meds online.

4. How fast is shipping?

Orders over $49 ship free and typically arrive in 1-3 days.

5. Is Chewy owned by PetSmart?

It was acquired by PetSmart in 2017 but was spun off as an independent public company in 2020.

HeadquartersDania Beach, Florida
Team Size5,000+
TypePublic (NYSE: CHWY)