HelloTech

HelloTech is a nationwide service that provides on-demand tech support and installation services to consumers and small businesses. They hire independent technicians to perform tasks such as mounting TVs, setting up smart home devices (like Ring Doorbells), troubleshooting WiFi, and computer repair. It is a leading platform for tech-savvy individuals to monetize their skills.

Technicians can browse available jobs in their area through the mobile app and accept the ones that fit their schedule and skill set. HelloTech partners with major retailers like Walmart and Comcast, ensuring a steady volume of work orders. The platform handles all the billing and customer service, allowing the tech to focus solely on the installation work.

Frequently Asked Questions

1. What skills do I need to apply?

You need experience in general IT, home theater installation, or smart home device setup. During the application, you will complete skills assessments to verify your knowledge in specific categories like TV mounting or networking. Soft skills like customer service and punctuality are also highly valued.

2. How much do jobs pay?

Pay is per project and varies based on complexity; a simple TV mount might pay $40-$60, while a complex mesh WiFi setup pays more. Most jobs take between one to two hours to complete, allowing efficient techs to earn a high hourly wage. Rates are displayed upfront before you accept the job.

3. specific background check requirement?

Yes, all technicians must pass a criminal background check before they can start accepting work on the platform. You will be asked to provide your social security number and consent to the check during onboarding. This is mandatory to ensure the safety of customers since you will be entering their homes.

4. How often does HelloTech pay?

HelloTech pays technicians twice a week via direct deposit or PayPal. Payments are processed on business days for jobs completed and closed out in the previous period. This frequent pay schedule makes it a reliable source of quick income.

5. Do I need my own tools?

Yes, you are expected to have your own set of professional tools, including drills, levels, screwdrivers, and cable management supplies. Having the right tools is critical for completing jobs professionally and avoiding damage to the customer's property. HelloTech provides a recommended tool list for new technicians.