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CitizenShipper

The shipping marketplace.

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2008
Founded
Logistics / Gig Economy
Sector

About CitizenShipper

CitizenShipper is a peer-to-peer shipping marketplace that specializes in hard-to-transport items, most notably pets. It connects people who need to ship dogs, cats, boats, motorcycles, or furniture with independent drivers who are already traveling in that direction. Drivers bid on shipments, allowing them to fill empty space in their vehicles and cover their travel costs or generate profit.

The platform is particularly lucrative for pet transporters, who can stack multiple pet shipments on a single cross-country route. CitizenShipper provides a suite of tools for drivers, including a booking system, messaging interface, and payment protection. It is a legitimate marketplace that empowers independent drivers to run their own transport business with total freedom over their routes and pricing.

Frequently Asked Questions

1. How does the bidding process work?

When a customer lists a shipment, you submit a quote (bid) based on your required rate to transport the item. You can chat with the customer to discuss details and adjust your bid if necessary. If the customer accepts your bid, you win the shipment and can proceed with the job.

2. specific fees for drivers?

CitizenShipper charges a subscription fee to drivers to access the platform and bid on jobs. This monthly fee covers the cost of the technology, marketing, and support provided by the platform. They do not take a commission percentage from the final transaction fee you charge the customer.

3. Do I need special certifications for pets?

While not strictly mandatory for all jobs, USDA registration is highly recommended and sometimes required for professional pet transporters crossing state lines. Having a USDA license will significantly increase your credibility and ability to win bids from protective pet owners. You should research the specific laws for the animals you plan to transport.

4. How do I get paid?

You negotiate the payment method directly with the customer, often taking a deposit upfront and the balance upon delivery. CitizenShipper does not process the payment for the transport itself; they only process the booking fee charged to the customer. This gives you immediate access to your cash flow.

5. Is it safe for drivers?

Yes, CitizenShipper has a screening process and allows you to view customer profiles and reviews before bidding. However, as with any peer-to-peer marketplace, you should exercise caution and verify details before accepting a job. The platform offers support resources to help resolve disputes.

HeadquartersAustin, Texas
Team Size50-200
TypePrivate