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Upwork

How the world works.

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2015
Founded
Freelance Marketplace
Sector

About Upwork

Upwork is a global freelancing platform where businesses and independent professionals connect and collaborate remotely. It is one of the largest freelance marketplaces in the world, created from the merger of Elance and oDesk. The platform connects clients with top freelance talent for a wide range of services, including writing, graphic design, web development, marketing, and customer support.

Frequently Asked Questions

Does it cost money to join Upwork?

Joining Upwork is free for freelancers. However, to submit proposals for jobs, you use a virtual currency called 'Connects'. You get a few free ones monthly, but you may need to buy more (approx. $0.15 each) if you apply for many jobs.

How much are the service fees?

Upwork charges freelancers a flat 10% service fee on all earnings. For example, if you bill a client $500, you keep $450 and Upwork keeps $50.

Is Upwork safe for freelancers?

Yes. Upwork offers 'Payment Protection'. For hourly contracts, your time is tracked via their desktop app to guarantee payment. For fixed-price jobs, the client deposits funds into Escrow before you start working, ensuring the money is ready when you finish.

How do I get my first job with no experience?

The best strategy is to create a 100% complete profile, take Upwork skill tests, and start by bidding on smaller, lower-paying jobs to build up your 'Job Success Score' and 5-star reviews.

Can I communicate with clients outside of Upwork?

Before a contract is started, you must communicate only through Upwork. Asking to move communication off-platform (like Telegram or WhatsApp) before a contract exists is a violation of their Terms of Service and can get you banned.

HeadquartersSan Francisco, California
Team Size2,000+
TypePublic (NASDAQ: UPWK)