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Back Market

Renewed tech.

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2014
Founded
E-commerce / Refurbished
Sector

About Back Market

Back Market is the world's leading dedicated marketplace for refurbished electronics. It connects certified professional refurbishers with consumers who want to buy smartphones, laptops, and consoles for a fraction of the new price. For professional sellers and repair shops, Back Market provides a massive channel to sell renewed inventory with a high turnover rate.

The platform also features a "Trade-In" program where individuals can sell their old devices for cash. Users answer a few questions about the condition of their device, get an instant offer, and ship it for free. It is a legitimate circular economy platform that promotes sustainability while helping people save money and earn cash for old tech.

Frequently Asked Questions

1. Can individuals sell on Back Market?

Individuals can use the "Trade-In" feature to sell their personal devices to professional refurbishers for cash. However, to list items for sale on the marketplace storefront, you must be a registered business and pass a rigorous quality screening process to become a verified seller.

2. How do I get paid for a trade-in?

Once you ship your device and the refurbisher verifies its condition matches your description, payment is issued directly to your bank account. This process typically takes about 6 business days from the moment you ship the item.

3. Who pays for shipping?

For trade-ins, Back Market provides a prepaid shipping label, so shipping is completely free for the seller. You just need to pack the device securely and drop it off at the designated carrier location.

4. What if the refurbisher disagrees with the condition?

If the refurbisher finds the device is in worse condition than stated, they will make a counter-offer. You can choose to accept the new price or have the device shipped back to you for free.

5. Is Back Market legit?

Yes, Back Market is a highly reputable global company valued at billions of dollars. They enforce strict quality charters for their sellers, requiring a defect rate below 5%, and offer a 12-month warranty on all purchases to ensure buyer confidence.

HeadquartersParis, France
Team Size500-1000
TypePrivate