CeX (Computer Exchange)

CeX is a second-hand goods chain specializing in technology, computing, and video games. Founded in the UK, it has expanded globally with stores in Spain, India, Australia, and more. CeX allows customers to sell or exchange their old phones, consoles, games, and DVDs for cash or store voucher.

The website offers an instant quote system ("WeBuy") where you can check the value of your items before visiting a store or mailing them in. It is a legitimate and popular way for gamers and tech enthusiasts to recycle old gear and upgrade to new items using trade-in credit, which is often valued higher than cash.

Frequently Asked Questions

1. specific trade-in bonus?

Yes, CeX typically offers a higher value if you choose a CeX voucher instead of cash. The voucher value is often 15-20% higher than the cash price, making it the better option if you plan to buy items from the store.

2. Can I sell online?

Yes, you can use the "Drop & Go" service to get a quote online and drop items at a store for faster processing, or you can mail your items to their central warehouse for free using a provided shipping label.

3. Do they buy broken items?

CeX accepts some items in "Non-Working" or "Discounted" condition, particularly phones and consoles. However, they have strict grading criteria (A, B, C, F) and the price offered drops significantly for items in poor cosmetic condition or with faults.

4. How do I get paid cash?

If you sell in-store, you can often receive cash instantly for smaller amounts. For larger amounts or online sales, cash payments are made via Bank Transfer (BACS) or PayPal, usually arriving within a few days.

5. Is it safe?

Yes, CeX is a major high-street retailer established in 1992. They test all items rigorously before buying, ensuring a fair transaction. They also offer a 24-month warranty on all items sold, building trust in the second-hand market.